bet17 Privacy Policy
Your personal information is our top priority. This policy explains what data we collect, how we use it, and what rights you have.
Last Updated: January 2026
What Data We Collect
Using the bet17 platform requires you to provide certain information. We collect this data for various purposes and always handle it responsibly. Below is a detailed breakdown of the types of information we store.
Account Information
We store the name, email address, mobile number, and date of birth you provide at registration. This information is essential for age verification and account management. Your password is stored in encrypted form to keep your account secure — no staff member can view it. We never store your password in plain text; only a hashed version is kept. Any information provided when updating your profile also falls under this category.
Device & Browser Information
Information about the device you use to access bet17 — including device type, operating system, browser type and version, and screen resolution — is collected automatically. Your IP address and connection timestamps are logged for security monitoring and fraud prevention. For mobile app users, device ID and push notification tokens may also be stored. This information is not directly tied to your identity; it is used to maintain overall service quality.
Local Payment & BDT Transaction Information
During deposits and withdrawals, we store your payment method type (e.g., bKash, Nagad, Rocket), transaction amount (in BDT), and transaction reference number. Full bank account or card numbers are never stored on our servers — they are processed by the payment gateway within its own secure environment. Retaining transaction history for a set period is mandatory to comply with financial regulations. This information is also analyzed to detect any suspicious financial activity.
Usage Data
We collect behavioral data — such as which pages you visit and how long you stay, which betting events you participate in, how often you log in, and when you are most active — for analytical purposes. This data helps with product development, delivering personalized experiences, and improving platform performance. Usage history is also part of our responsible gaming monitoring, where we identify unusual behavioral patterns.
How We Use Your Data
Bet17 uses the data it collects solely for specific, legitimate purposes. Your information is never sold or unnecessarily shared with third parties without your consent. The key purposes are outlined below.
- Account management & verification: Registration, login, age verification, and identity confirmation. Verifying user identity in accordance with applicable regulations in Bangladesh is a legal obligation on our part.
- Payment Processing: Financial information is processed to handle deposits, withdrawals, and bonus payouts. Your BDT transaction history is retained so you can review transaction details at any time.
- Customer Service Improvement: Records of issue resolution, complaint handling, and support chat history are retained so we can assist you more efficiently in the future.
- Security & Fraud Prevention: Behavioral data is analyzed to detect suspicious logins, unusual transactions, and attempts to create multiple accounts. This is an essential process for keeping your account and funds secure.
- Personalized Experience: Relevant offers and content are shown based on your preferred sports, betting types, and activity history. This is entirely optional — you can turn off personalization at any time from your profile settings.
- Legal compliance: Certain information is retained for a defined period to comply with applicable laws, tax regulations, and financial rules in Bangladesh. This data is used solely to meet requests from authorized authorities.
Cookies & Tracking Technologies
Bet17 uses cookies and similar technologies to operate its website and app. Cookies are small text files stored in your browser that make your experience smoother and more personalized. We use several types of cookies, each explained in detail below.
Essential Cookies
These cookies are essential for the platform's core functionality. They are used to maintain login sessions, manage security tokens, and store cart information. Disabling them may prevent key features of the site from working properly.
Analytical Cookies
These cookies help us understand how users navigate the site — which pages they spend the most time on and where issues arise — so we can improve the product. All data is analyzed in aggregate, not at an individual level.
Preference Cookies
These cookies remember your language preference, theme settings, and other personal preferences, so you return to a familiar environment every time you log in without having to reconfigure your settings.
Security Cookies
These cookies are essential for preventing CSRF attacks, stopping session hijacking, and detecting suspicious activity. They are the primary tool we use to keep your account and data secure.
You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may limit certain features of the site. The mobile app uses device storage instead of cookies, governed by the same policy.
Data Protection Measures
Bet17 follows industry-leading technology and practices to protect your personal data. Our security infrastructure is regularly reviewed and tested by independent third-party experts. We maintain multiple layers of protection to ensure your data never falls into unauthorized hands.
- TLS/SSL Encryption: All data exchanged between your browser or app and our servers is protected with TLS 1.3 encryption, ensuring your data cannot be intercepted or read during transmission.
- AES-256 Data Encryption: Sensitive data at rest is protected with AES-256 encryption, currently recognized as the strongest encryption standard available. Passwords are stored using the bcrypt hashing method.
- Two-Factor Authentication (2FA): You can enable two-step verification to add an extra layer of security to your account. It can be managed via mobile OTP or an authenticator app, and we strongly recommend keeping it active.
- Regular Security Audits: Our systems are regularly tested through penetration testing and vulnerability scanning. Any weaknesses identified are addressed immediately, and detailed incident logs are maintained.
What to Do in the Event of a Data Breach
While we maintain the highest level of security measures, in the unlikely event of a data breach we commit to taking immediate and transparent action. Our incident response team operates around the clock and is equipped to respond swiftly to any security incident. Once the severity and nature of a breach has been determined, we move immediately to contain the damage.
Within 72 hours of confirming a breach, we commit to notifying the relevant authorities in Bangladesh within the required timeframe. Affected users will also be informed as quickly as possible so they can take the necessary precautions. We conduct a thorough investigation into every incident and take effective measures to prevent recurrence. Our commitment to protecting users remains unwavering.
Sharing Information with Third Parties
Bet17 never sells your personal information or shares it with third parties for advertising purposes. That said, limited data may need to be shared in specific circumstances to keep our services running. Those circumstances are clearly outlined below.
- Payment Processors: Only the information necessary to process transactions is shared with approved payment gateways, including bKash, Nagad, Rocket, and others. These partners operate under their own privacy policies and are bound by contract with us.
- Legal Obligations: We are legally required to provide information in response to valid orders from Bangladeshi courts, regulatory bodies, or law enforcement authorities. In such cases, we only disclose the specific data that has been requested.
- Technology Service Providers: We work with trusted technology partners for services such as cloud hosting, email delivery, and customer support software. All partners are bound by strict data processing agreements and cannot use your data beyond our specified instructions.
- Business Transfers: In the event of a future merger, acquisition, or asset sale, user data may be transferred. In such cases, the same level of protection as outlined in this Privacy Policy will be maintained, and you will be notified in advance.
Your Rights & Controls
Bet17 believes you should have full control over your own data. We uphold the rights listed below and aim to process any request within 30 business days. We are committed to assisting you with every data-related decision with the utmost respect and transparency.
Data Access
You can request a copy of all personal information stored in your account. We will provide it in a machine-readable format.
Data Correction
If your profile contains incorrect or incomplete information, you can request a correction. Many details can also be updated directly from your profile settings.
Data Deletion
In certain circumstances, you may request that your personal data be deleted. However, some information may need to be retained for a specified period where legal obligations require it.
To exercise any of the rights above, please contact our support team. Once your identity has been verified, we will begin processing your request. We are committed to protecting your privacy and treat every request with the seriousness it deserves. If there are grounds to fully or partially decline your request, we will clearly explain why and work with you to find an alternative solution.
Data Retention Period
Bet17 retains your data only for as long as it is necessary or legally required. While your account is active, your profile, transaction records, and betting history are fully retained. Once an account is closed or deactivated, different retention periods apply depending on the type of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Profile | 3 Years After Account Closure | Legal Obligations |
| Financial Transactions | 5 Years | Tax & Regulatory Compliance |
| Betting History | 2 Years After Account Closure | Dispute Resolution |
| Support Chat Logs | 1 Year | Ensuring Service Quality |
| Security Log | 6 Months | Fraud Investigation |
| Marketing Preferences | Until Consent Is Withdrawn | Per User Preference |
Once the designated retention period ends, data is securely deleted or anonymized so it can no longer be linked to any individual. We conduct regular data reviews and initiate deletion as soon as data is no longer needed. This practice is part of our data minimization policy, which forms the cornerstone of our privacy commitment.
Minor Protection
Bet17 strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory at registration, and any account found to belong to a minor is closed immediately. Any data collected from a minor is promptly deleted, and any associated transactions are considered void.
If a parent or guardian suspects their child has created an account on bet17, please contact our support team immediately. We will investigate promptly, delete all associated data, and permanently close the account. Responsible gaming and the protection of minors are among our platform's highest priorities — and something we never compromise on.
Policy Changes & Updates
Bet17 may update this Privacy Policy from time to time. Changes may be necessary due to updates to our services, new legal requirements, or technological developments. Before any significant change takes effect, we will provide clear notice via your registered email or directly on the platform.
Minor updates will be communicated by changing the date at the top of this page. For significant changes, you will be given the opportunity to consent to the new policy — if you choose not to, access to certain services may be limited. Continued use of the platform after any changes will be taken as acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you would like to view a previous version of our Privacy Policy, please contact our support team — we keep archived copies and can provide them on request. Transparency and accountability are core to how we operate.
Your Data Is Safe — Our Commitment
Your personal data is always in safe hands at bet17. If you have any questions about our Privacy Policy, reach out to our support team at any time. Join today and start betting safely.